Diagnose faster. Resolve smarter.

AI-powered diagnostics help you troubleshoot common issues instantly. When you need a technician, hand off a complete diagnostic package in one click.

Equipment down? Don't panic.

When equipment fails, every minute counts. ChairPulse helps you diagnose issues quickly and get the right help faster.

Describe the Problem

Tell ChairPulse what's wrong in plain language. No technical knowledge required.

Get AI Suggestions

Receive likely causes and step-by-step troubleshooting guidance instantly.

Resolve or Escalate

Fix it yourself or send a complete diagnostic package to your technician.

app.chairpulse.com/issues/diagnose

AI Diagnostic Report

Statim 2000 Autoclave

Analyzing

Problem Reported

"The autoclave isn't reaching temperature. It shows an error code E-04 and makes a clicking sound."

Likely Causes (3 identified)

Door seal not seated properly

85% likely

Water level sensor fault

10% likely

Heating element issue

5% likely

Staff-safe to troubleshoot No technician needed for #1

AI that understands your equipment

Describe the problem in plain English. ChairPulse analyzes symptoms, cross-references your equipment history, and suggests the most likely causes with confidence scores.

Confidence Scoring

See probability percentages for each diagnosis so you know where to focus.

Staff-Safe Indicators

Know which issues staff can fix vs when to call a technician.

Step-by-Step Guidance

Detailed troubleshooting steps for each potential cause.

Track issues from report to resolution

Every issue has a complete timeline. Never lose track of what happened and when.

Issue Reported 9:15 AM

Autoclave not reaching temperature

AI Diagnosis 9:16 AM

3 likely causes identified

Troubleshooting 9:20 AM

Checking door seal...

Resolution

Awaiting verification

AI Diagnostics

Describe the problem in plain language. ChairPulse suggests likely causes and troubleshooting steps based on your equipment.

Natural language problem description
Equipment-specific troubleshooting steps
Common issue pattern recognition

Technician Handoff

When you need professional help, share a complete diagnostic package with your technician in one click.

Pre-filled service request forms
Equipment history and error logs
Photo and video attachment support

Issue Tracking

Track every issue from report to resolution. Build a knowledge base of solutions for your practice.

Complete issue timeline
Resolution notes and photos
Recurring issue alerts

Ready to transform your equipment operations?

Join dental practices that are reducing downtime and staying audit-ready with ChairPulse.